Boosting Security with ServiceNow

Introduction to OT cybersecurity

Industrial control systems (ICS) are an essential component of critical infrastructure, increasing the efficiency and cost-effectiveness of organizations. However, with the widespread use of ICS, the potential for cyber threats has also increased. In this section, we will examine the urgent need for cybersecurity in occupational technology (OT) to ensure a secure work environment. Furthermore, we will analyze survey results on the current state of industrial OT cybersecurity to assess the severity of the situation.

Importance of OT cybersecurity in organizations

Organizations must prioritize OT cybersecurity to safeguard industrial processes and prevent financial damage. Incidents of OT security have increased by 46%, showing the need for comprehensive IT and OT measures. ServiceNow offers targeted solutions to address these risks. Through integration, organizations can improve visibility and traceability of controls. Proactive strategies such as real-time monitoring, vulnerability assessments, and threat intelligence sharing are essential for an effective cybersecurity strategy.

To conclude, utilizing preventive measures and integrated solutions from ServiceNow is vital for organizations to reduce operational disruption from cyber threats.

Survey findings on the state of industrial OT cybersecurity

A survey on industrial OT cybersecurity recently revealed the need for companies to take strong security measures. Respondents are growing more aware of potential risks and threats brought on by connected OT systems. However, most organizations are taking a reactive, not preventative, approach to cyber protection, leaving them open to attack and privacy breaches.

The survey’s results are presented in a table showing the industries surveyed, the percent of those who experienced cyberattacks, and the security controls in place. This table gives a full picture of how different industries are responding to cyber risks in OT environments.

The article also brings to light special details from the findings. Companies are prioritizing OT security over IT security, and using multiple tools for better visibility and traceability. This leads to more accurate detection of cyber threats.

Overall, this survey is an alert for organizations to act now to safeguard industrial OT cybersecurity. Strong security measures can help protect companies from cyberattacks and privacy breaches.

ServiceNow’s role in addressing OT cyber and regulatory risks

ServiceNow is a platform that assists in mitigating cybersecurity risks related to Operational Technology (OT) and regulations by providing advanced security capabilities. This includes faster detection, prioritization, and response to risks. We will also examine a real-life example of how the ServiceNow GRC solution can improve overall security measures.

ServiceNow security capabilities for faster detection, prioritization, and response to cybersecurity risks

Nowadays, securing cybersecurity is hugely important for businesses to avoid cyber-attacks. With the growing risk of cyber threats, ServiceNow has security features specifically created to detect, prioritize, and rapidly react to these risks.

ServiceNow’s services help organizations stop unapproved access, threats, and weaknesses from being used. Its security abilities include automated threat spotting, faster response times, and risk prioritization. Also, the platform supplies real-time tracking and assessment of security problems, allowing companies to be pro-active to threats.

For a comprehensive view of corporate security controls, ServiceNow can be incorporated with other tools like Leidit or Perspectium Provider. This combination provides better visibility and traceability, letting businesses monitor threats across diverse systems in real-time.

Having powerful cybersecurity measures in place is very important for companies to protect their systems and private info from potential attackers. By using ServiceNow’s security abilities for faster discovery, ranking, and reaction to cybersecurity risks, businesses can safeguard their assets against potential breaches while providing a proactive approach to cybersecurity. ServiceNow’s GRC solution can also simplify compliance and risk management, saving the day and the company’s reputation.

ServiceNow GRC solution case study

The ServiceNow GRC solution case study provides an insight into ServiceNow’s capability to tackle OT cyber and regulatory risks. It includes an analysis of how ServiceNow’s security systems are assisting organizations to detect, prioritize, and act on cybersecurity threats more quickly and effectively.

ServiceNow has an extensive suite of GRC solutions, including risk management, policy and compliance management, audit management, and vendor risk management. These solutions have been successful in helping organizations adhere to regulations like NERC CIP, HIPAA, and GDPR.

Organizations utilizing the GRC solutions supplied by ServiceNow can be sure of the security of their important assets. The solutions enable organizations to identify potential risks and vulnerabilities early. The policy and compliance management module helps organizations monitor their compliance with various regulations.

Organizations that have implemented the ServiceNow GRC solution have seen an increase in efficiency and productivity. Automating processes such as audit management and vendor risk assessments has saved time and resources.

To sum up, the ServiceNow GRC solution case study emphasizes how ServiceNow is pioneering in providing solutions that boost cybersecurity resilience and help organizations comply with regulations.

Integrating ServiceNow security capabilities for better visibility and traceability of OT security controls

Integrating ServiceNow’s security capabilities can improve visibility and traceability of Operational Technology (OT) security controls. In this section, we will cover two subsections – Leidit integration with ServiceNow for improved visibility and traceability, and Perspectium integration provider for integrated automated detection and prioritization. These integrations offer substantial benefits to organizations seeking to enhance their security measures and stay ahead of potential security threats.

Leidit integration with ServiceNow for better visibility and traceability

Leidit and ServiceNow have joined forces! This union has improved visibility and traceability of Operational Technology (OT) security controls. Leidit is an expert in OT Security, and the integration with ServiceNow’s Single Point of Truth (SPOT) data model is seamless. Tasks, incidents, problems, changes, and configurations can be managed with ease using ServiceNow’s workflow management tool.

Risk assessment capabilities have been upgraded too. Automated incident response and remediation activities allow for quick reaction times against cyber attacks or industrial accidents. High-risk issues can be prioritized based on severity. Real-time status updates monitor progress and compliance with relevant policies and standards.

Organizations can implement governance processes to conform to industry regulations such as NERC CIP & IEC 62443 standards, all thanks to the Leidit integration. Risk exposure is managed, and operations are safeguarded from downtime due to cyber attacks or other failures. The Leidit integration with ServiceNow is a game-changer for those looking to stay ahead in terms of OT security.

Perspectium integration provider for integrated automated detection and prioritization

Perspectium’s integration provider for automated detection and prioritization has been added to ServiceNow. This solution uses real-time monitoring tools to detect potential threats. It also assigns priority levels based on threat severity and business impact.

The integration with ServiceNow Platform offers intelligent dashboards, task management tools, analytics, and workflows. This simplifies the process of recognizing and managing OT cybersecurity risks. All businesses can benefit from this.

To improve cybersecurity further, ServiceNow partnered with Leidit. Leidit is a data extraction software that allows visible insights into OT cybersecurity measures.

A global manufacturing company used Perspectium’s platform. It showed the importance of automated detection in cybersecurity. The company discovered their data replication services were vulnerable due to missing patches in distributed systems. Fortunately, Perspectium’s automated detection alerted them. This enabled the company to take action before any harm was done.

Importance of ServiceNow security features and privacy policy

ServiceNow knows how crucial it is to have tough security features as well as an in-depth privacy policy. This ensures the safety of organizational data. Their security involves multi-factor authentication, encryption, role-based access control, and continuous monitoring. These guarantees that data is safe from any dangers, and only approved personnel can access it.

On top of that, ServiceNow has a comprehensive privacy policy for protecting users’ personal and sensitive data. It follows regulations such as the GDPR. It offers users clarity on the data collection process, why it is collected, and how it is used. Also, users can ask for access, correction or deletion of their personal data.

It is worth mentioning that ServiceNow regularly updates its security and privacy policies for dealing with new and changing threats and regulations. This dedicated effort to progress means organizations can depend on ServiceNow for top security and privacy for their data.

Shifting from reactive to preventative measures in OT cybersecurity

As cyber threats continue to evolve and become more complex, it is crucial for organizations to shift their focus from reactive measures to preventative ones. In this section, we will explore effective ways to achieve this shift in strategy within the realm of Operational Technology (OT) cybersecurity. We will also present survey findings that support the shift towards prevention within OT and provide strategies for utilizing existing tools to create a more comprehensive and proactive security program.

Survey findings on the shift in strategy

The survey results about the move from reactive to preventative OT cybersecurity strategies are quite interesting. 58% of participants shifted their focus from remediation to prevention and detection. This is a big shift, as it lets organizations anticipate and reduce potential cybersecurity risks before they can cause major problems.

A summary of the key points of this shift is in the table:

The survey also reveals the necessity of employing multiple tools for an all-encompassing overview of enterprise security. By taking a holistic approach, organizations can spot weaknesses in all IT systems, improve their security posture, and reduce risks efficiently.

Moreover, to render their OT cybersecurity framework more solid, companies must establish strong regulations and rules, including precise criteria for third-party vendor assessments and periodic audits according to the requirements.

By following these tips, organizations can have a cybersecurity celebration with all their favorite tools present to give a full and comprehensive view of enterprise cybersecurity. The survey findings on the shift in strategy are essential for organizations to take a proactive and preventative approach to handle and minimize OT cybersecurity risks efficiently.

Leveraging multiple existing tools for a holistic view of enterprise

Organizations must make use of various tools to assess risks in the current cybersecurity landscape. By combining ServiceNow’s security capabilities with Leidit and Perspectium, they can get a total view of their OT security controls. To illustrate this, an article gives a case study of ServiceNow GRC solution. It uses integration with various compliance systems to give organizations one dashboard for controlling compliance risks and speeding up regulatory reporting. That way, organizations can take proactive steps to guard against cyber and regulatory risks.

It is also suggested to incorporate pre-existing security tools into the cybersecurity plan. By joining existing solutions like firewalls or VPNs with ServiceNow’s security measures, organizations can fortify their preventative measures against potential cyber threats. Organizations can only obtain a holistic view of their enterprise’s cybersecurity risks by taking advantage of multiple existing tools.

Conclusion and recommendations for addressing OT cybersecurity challenges

With ever-changing threats, organizations must stay alert and proactive in identifying and mitigating risks. ServiceNow’s platform tools can help bolster cybersecurity and protect OT infrastructure. So, organizations should use ServiceNow to tackle OT cybersecurity challenges and protect their infrastructure.

FAQs about Boosting Security With Servicenow

What is ServiceNow and why is it important for cybersecurity?

ServiceNow is a cloud-based platform providing a wide range of services, including IT service management, security operations, HR service delivery, and customer service management. It offers a comprehensive set of tools for managing and securing enterprise data, which is critical in today’s digital landscape. ServiceNow’s security capabilities provide quicker detection, prioritization, and response to cybersecurity risks, making it an important tool in the fight against cyber attacks.

How can ServiceNow help organizations comply with regulations, such as GDPR?

ServiceNow offers simple regulatory compliance capabilities that help organizations comply with regulations like GDPR. With ServiceNow, organizations can automate compliance processes and gain better visibility and traceability of their data. This capability also enables organizations to establish formal risk management processes, which are crucial for GDPR compliance.

What is the significance of OT cybersecurity strategies for manufacturers, according to Otorio?

Otorio and ServiceNow conducted a survey of 200 C-level executives and directors in the US and Canada, which revealed that 58% of organizations consider their operational technology (OT) cybersecurity risk level as high or critical. However, only 47% of companies have an OT cybersecurity solution in place, and 81% still manage OT risks manually. Additionally, 49.7% of respondents have established a team to develop an OT security strategy but have not yet created the strategy. The survey also found that critical infrastructure organizations and manufacturers are not equipped to meet new regulations, with 93% of respondents experiencing a moderate or high increase in regulations and standards that affect them in the past 12 months. As a result, 78% of stakeholders intend to boost their OT cybersecurity budget, with an average increase of 29%. ServiceNow plans to help organizations address the growing OT cyber and regulatory risks highlighted by the survey.

What is the impact of ServiceNow GRC solution on a global HR company based in Zurich?

A global HR company based in Zurich with over 31,000 full-time employees and 5,000 branches in over 60 countries faced the challenge of moving from manual and semi-manual processes to fully automated ones. Devoteam was tasked with making the transition as smooth as possible, and they provided the best solution by implementing ServiceNow GRC solution. The company had better access to customized processes and could import existing policies and controls. The internal IT team was able to use a centralized approach in managing security processes. Automated processes and reports and user training made it easier for users to be familiarized with the platform. The better change included automation of follow-up and reporting of remediation from various sources, unification and partial automation of self-assessment and compliance processes, and introducing formal risk management processes at the company.

What is the integration approach of Leidit with ServiceNow security capabilities?

Leidit integrates ServiceNow security capabilities for faster detection, prioritization, and response to cybersecurity risks. Automated workflows help break down silos and establish a complete picture of risk, security, and compliance across the organization. Security operations performance analytics are used to identify the most effective remediation actions, support business continuity, and ensure the implementation of resilient digital services.

What are the cybersecurity mindset shifts revealed by Otorio and ServiceNow’s survey?

The survey conducted by Otorio and ServiceNow revealed that OT has become a crucial component of critical infrastructure and industrial manufacturing, with a shift in OT cybersecurity strategy from reactive to preventative. The survey also identified a growing concern for safe and resilient operations, as the connectivity and interdependence of OT systems have increased with the adoption of IIoT and other Industry 4.0 technologies. Senior leaders are implementing strategies involving technology solutions, policies, procedures, and training to address these challenges. One of the measures suggested is to leverage multiple existing tools to gain a holistic view of the enterprise.